The Sunrise Masonry Difference
Our company offers a variety of services to meet your project’s needs, to take you from collaboration meetings all the way to ribbon-cutting and beyond. We believe that every project is unique, and can customize our approach to fit your particular project. While we are at the forefront of and specialize in design-build, we are very familiar with a number of delivery methods and are confident we can find the process that will best help you meet your goals.
Delivering projects that fulfill and exceed the owners expectations is a process that starts during the conceptual stage with a collaborative team from design through construction. This integrated team approach puts the focus of all team members specifically towards the culmination of the completed project.
For more than four decades our company has remained true to its mission of building the very best projects and relationships that enhance the communities in which we live and work. We achieve this mission with an unwavering commitment to quality, innovation, sustainability and customer service resulting in Award-winning projects, delighted customers and lasting relationships.
We have defined what outstanding customer service means to us. More importantly, we understand that each customer has their own definition of excellence in this area. Project by project, client by client, we will learn how to best meet or exceed their expectations for customer service. We do this by creating strong relationships.
We meet face-to-face with clients prior to each project and conduct a thorough survey. Once we have a clear understanding of each client’s needs and goals, we create a customized approach for their specific project.
While checking in on a regular basis throughout the project, we also conduct more formal, in-person interviews at the mid- and post-project stages in order to continually measure our performance and gain constructive feedback. This feedback is communicated back to the project team so they can modify their approach, if necessary, or retain it as a lesson learned for future projects.
Without understanding the needs of each client, and then actively seeking constructive feedback throughout the process, it is simply “business as usual” for the construction industry. That is why Sunrise Masonry works so hard to elevate the level of service we provide to clients and in the process, helping redefine expectations of what the best building contractors and construction managers can deliver.